For Consumers

What is Online Behavioural Advertising?

EDAA created YourOnlineChoices.eu, a consumer-facing website, to ensure that companies have the means necessary to provide consumers with greater transparency, choice and control over Online Behavioural Advertising (OBA). To find out more about OBA and how it can provide you with more relevant ads on the websites you visit, take a look at our explainer video.

To exercise your online choices, visit: YourOnlineChoices.eu and select your national version of the website from the home page. From here you will find all the information you need to understand the online data collection and use practices for the delivery of relevant advertising. Plus, the Consumer Choice Platform allows you to conveniently ‘turn off’ (or back on) all OBA ads served by some or all of the participating companies. These participating companies have agreed to adhere to principles that benefit consumers like yourself.

How does the AdChoices Icon work?

Online behavioral advertising (OBA) describes a broad set of activities companies engage in to collect information about your online activity (like webpages you visit) and use it to show you ads or content they believe to be more relevant to you. Companies use a variety of tools to collect information about your browsing activity. They typically use cookies, which are small files stored on your computer when you visit a new website. Companies use these files to help infer your interests based on the pages you visit, the content you click on and other actions you take online. Read more information here.

YourOnlineChoices.eu

An Information portal

We understand that Online Behavioural Advertising isn’t always clear to all. YourOnlineChoices.eu was put together to make this topic clearer for everyone. Put simply, OBA is a practice that is based on internet browsing activity and allows brands to deliver ads to web users which reflect their interests. It’s safe, transparent, and designed to empower you, the consumer. At the heart of this is the ‘AdChoices Icon’ or symbol that appears in the ads you may see online.

A plug-in for consistent choice

To help improve the persistency of your choices expressed through the Consumer Choice Platform, EDAA created a browser extension (or plugin), available across several major browsers. This browser extension is designed to help the accidental removal of the cookies from your browser that store these choices. Find out more about this plugin here.

Average visits per month

Languages available

Markets available

 

Learn more about YourOnlineChoices

3 reasons to care

1

Consumers have a right to choose

Consumers have the right to choose what information they share with companies online, for advertising purposes.

2

Transparency matters

Companies have an obligation to be transparent regarding the information that they may collect and/or use from consumers online.

3

EDAA can help you

Through its Consumer Choice Platform, EDAA can provide you with meaningful choice and control over your online advertising and privacy preferences.

Complaints & Enforcement

We are proud to work with national advertising Self-Regulatory Organisations (SROs) throughout Europe, operating under the umbrella of the European Advertising Standards Alliance (EASA).

The EDAA supports EASA’s tried and tested Cross-Border-Complaints mechanism to ensure that consumers are able to register a complaint about a company’s OBA practices to their national SRO in their own language. Where relevant (actionable), complaints are then transferred to the national SRO in the company’s “Country of Origin”. The competent SRO then handles the complaint, which includes investigation and sanctions (where appropriate). The outcome is communicated to the SRO in the country of the consumer, which is then able to inform the consumer of the resulting actions of their complaint.

This coherent and consistent approach provides real benefit for both consumers and business and is an example of a functional European Digital Single Market initiative.

The following SRO’s cover over 390 million of the 500 million people in Europe:

Planning is underway to ensure that further SROs extend their reach.

File a complaint

To file a complaint, we invite you to contact your national SRO. A full list of SROs, along with contact information, can be found here.

OBA Consumer Complaints plug-in

This browser extension enables you to report to SROs any ads you may encounter online, due to their inappropriate delivery or content, for instance. The national SRO from your country will collect information and handle your complaints submitted through the plug-in. Install the extension on Chrome, Firefox or Microsoft Edge through the browser Plug-ins repositories.

Keep in touch by subscribing to our newsletter here or follow us on

FAQs – If you still have questions, check our Frequently Asked Questions here.